Privacy Policy

Medical Arrow Company (Operator for Medical Tourism Medical Arrow) Privacy Policy

Medical Arrow Company (Operator for Medical Tourism is committed to respecting your privacy. We have designed our web site so that you may visit it without identifying yourself or revealing any personal information, unless you opt to do so. Once you opt to provide personally identifiable information (any information by which you can be identified such as name, address, telephone number, e-mail address and credit card number), it will only be used to support your customer relationship with us and for our own internal purposes including marketing and research, customization of our web site(s) and improving the content of our web site(s). We will, of course, also share such information with the hospitals and health care providers in our network that you have selected in order to assist you in seeking health care alternatives.

This Privacy Policy regarding the privacy of the information you provide online covers the following main areas:

  • Awareness
  • WhatweCollect
  • ThirdPartyVendors
  • Cookies
  • Information Sharing
  • Choice
  • Access &Accuracy
  • Security
  • Oversight
  • RighttoChange


Medical Arrow Company provides this Privacy Policy to inform you about our privacy policy and the practices and choices you can make about the way your information is collected and used. This notice may be accessed from any area of Medical Arrow Company’s web site.

What we Collect

When you make a reservation online or by phone through our customer support center, you will be asked for your name, address, phone number, e-mail address and credit card information. This information is used to contact you for customer service, to guaranty your reservation with our travel suppliers and/or to bill you for your travel purchase. We may also ask you for other personal information, such as your frequent traveler numbers.

Third Party Vendors

Medical Arrow Company’s web site may contain links to web sites and/or booking engines that are powered by third-party vendors. You should note that these vendors may have privacy policies and practices that differ from those of Medical Arrow Company. We strongly encourage you to read the privacy policies of these vendors when using their web sites.


Many web sites, including those owned by Medical Arrow Company, could use cookie technology to help users navigate efficiently. The cookie is a small text file that resides on your hard drive. From time to time, our site(s) will request the cookie from your browser so that we can retrieve the stored information. This allows you to avoid making the same selections over and over again. Medical arrow Company does not use cookies to store personal information, such as credit-card numbers.

Information Sharing

Medical Arrow Company will not sell, rent, or lease your personally identifiable information to third parties. Unless we have your permission or are required by law, we will only share the personal data you provide online with other third-party vendors that are acting to complete reservation services. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age). We will cooperate with law enforcement authorities.


Medical Arrow Company will not use or share the personally identifiable information provided to us online in ways unrelated to the purposes described above without letting you know and offering you a choice. Please be aware that our web site and those of our affiliates may contain links to other web sites, and that the privacy practices of these other web sites may differ from those of Medical Arrow Company. This Privacy Policy does not apply to other web sites We encourage you to read the privacy policies of all other web sites you visit.

From time to time, we may send you e-mails with information that you might find of interest. If you would rather not receive them, please reply to the with “unsubscribe” in the subject field or follow the instructions in each e-mail message.

Access & Accuracy

Medical Arrow Company strives to keep your personally identifiable information accurate. We make every effort to provide you with access to your registration data so that you may update or correct your information.


Medical Arrow Company is committed to protecting the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Medical Arrow Company will not take any responsibility for any oversight regarding information or services provided or mistakes made on this web site

Right to Change

We review our Privacy Policy from time to time, and may make changes to the policy pursuant to such review. Please periodically review this page to make sure you have the current version. Regardless of changes, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with your personal information.

The foregoing Privacy Policy was last updated on 2018.

If you have comments or questions about our privacy policy, please Contact us. Your use of our web site is subject to our User Agreement.